Our Services

Providing you with retail-quality voice termination to international destinations

AlibabaTel delivers high-quality voice termination to fixed and mobile destinations across the world at highly competitive rates. Our services have been designed to help service providers, call centres, fixed and mobile operators, calling card providers and ITSP's outsource their international call termination. We have the financial strength, technical expertise and carrier relationships to allow you to bring your products and services to market quickly and easily.

We actively manage routing 24x7 and collect real-time call data from our switches. If services issues do arise our network support engineers are on hand to help. We offer a VoIP interconnect using the SIP protocol at either of our POP's in Asia, UAE, Europe and America.

AlibabaTel has three service plans for you to choose from:

GOLD Voice Plan

This service offers highly reliable call termination to worldwide destinations at very low rates.

  • Retail-quality calls: Calls will only ever be delivered via our own directs or the directs of our tier 1 partners and selected in-country suppliers.
  • High completion rates with CLI delivery: We deliver CLI where possible and have multiple failover carriers in our routing to ensure high completion rates for your calls.
  • Easy set-up through our online portal: We can have you up and running in less than an hour with our self-configuration portal that allows you to immediately start sending calls.
  • Detailed online reporting: We offer advanced online reporting tools for viewing pricing, CDR and quality information.

Silver Rate Plan

Lowest rates and the best possible call quality with acceptable ASR and ACD

Gold Rate Plan

Excellent call quality up to 65 % ASR and 5 to 10 minutes ACD

Dialer / CC rate plan

Providing Call Center VoIP that has low ACD and high call per minute